Best Selling Author
Customer Experience Expert
Genshai FlyGirl (Google it)
12 Years Old
Labeled ‘social butterfly’ by teacher
13 Years Old
Started peddling stuﬀ door-to-door
15 Years Old
Learned first customer care lesson
(say ‘may’ rather than ‘can’)
24 Years Old
Managed $80 million in commercial real estate
29 Years Old
Court Appointed Receiver
30 Years Old
First and only time FIRED FROM JOB
32 Years Old
Managed Pottery Barn and mastered
G.U.E.S.T. model of customer care
36 Years Old
Invented first product and sold to William Sonoma,
Sears & Pottery Barn
Consultant to multi-million dollar companies
Internet Marketing Master
Best Selling Author
Sought after speaker
Empowered over 10,000 entrepreneurs world-wide
BS Organizational Behavior
University of San Francisco
Self taught Internet Marketing Master
You’re getting new business, but you’re relying on referrals. It’s passive growth and you want your business to grow faster.
You want to use social media and the Internet but you have no idea how it works, or what kind of ROI you’ll get from it. You need someone to help you understand the road map so that you can make an investment decision. You’re done wasting time and money throwing mud against the wall. You need someone to show you how it all works so that you can move forward, faster, with less frustration.
That’s exactly what I do!
I’m Pamela Herrmann, a customer acquisition & retention expert and I’m devoted to helping companies create an exceptional customer experience and then leverage their reputation online to drive more traffic and increase sales & profits.
With over 25 years as an entrepreneur, inventor, social media expert, and best-selling author, I meld consumer behavior, business best practices and Internet marketing together into one perfectly packed stick of dy-no-mite!
Growing your business isn’t hard, you just have to know how it all works together. Offline to online, old school meets new school. High touch meets high tech. I help my clients build a following of loyal customers who take word of mouth marketing and spread the news online.
Through my flagship program, The #1 Small Business Guide to Online Marketing I give companies the step-by-step road map to understanding how to leverage the Internet to grow sales and profits.
To learn more (and to get a quick 8 minute video that will give you 3 tips that every business should be doing today), click here.